Privacy Policy

Introduction

At You & Eye Optical we take your right to privacy very seriously, and want you to feel comfortable using this web site. This privacy policy deals with personally- identifiable information (referred to as “data” below) that may be collected by this site.

Collection of Data

While on our website you may be asked to provide personal information via a form – such as an appointment request or contact submission. The reasons we ask you to provide this data is set out below under Use of Data. We may ask for your name, date of birth, phone number and email address, if you are booking an appointment or making an enquiry, in order to make that booking or to match your details to our existing records of your visits, or in order to submit a bulk-billing claim to Medicare on your behalf.

Additionally, You & Eye Optical may automatically receive general information that is contained in server log files, such as your IP address, and cookie information. Information about how advertising may be served on this site is set forth below, under Cookies and Advertising.

Use of Data

You & Eye Optical will use data obtained from this website to:

• Respond to enquiries, requests and complaints
• Provide products and services to our patients
• Customise and improve your user experience on this site
• Send direct-marketing material (which will contain an easy opt-out option)
• Match your job seeker information with available positions (see Jobseeker Information below)

Sharing Data with 3rd Parties

Your data will never be sold, forwarded, or shared with a 3rd party – either based in Australia or internationally – unless:

1. Your consent is obtained, that’s pretty much it, except when:
2. Pursuant to legal action or law enforcement;

Data Security and De-Identification

You & Eye Optical take your data security very seriously and all electronic data captured on our website is stored on firewall protected servers, which are physically housed in a secure data centre. We have also taken numerous steps to monitor and defeat any unauthorised access.

Cookies and Advertising

Like many web sites, this web site sets and uses cookies to enhance your user experience. However, no third parties have access to our site’s cookies.

Jobseeker Information

If you register your information (including CVs and Resumes) with us we will hold it for a period not longer than 90 days unless otherwise advised by you and will endeavour to restrict access to this information to only You & Eye Optical employees. The information will not be sold to a third party.

Accessing or Correcting Your Information

If you wish to access or correct any information we hold about you, please contact us via the details listed at the bottom of this document.

Changes to this Privacy Policy

Changes may be made to this policy from time to time. The date this document was last updated can be found at the very bottom of this page.

Contact Information

If you have any questions, complaints or enquiries about this policy or about this web site, please contact us.

Cathy Curtis
You & Eye Optical
Shop 6, 10 Spring St
Sydney NSW 2000

Phone: (02) 9233 6299
cathy@youandeye.com.au

Policy Updates

This document was last updated 30th August 2022.